• Title: ISO 10001:2007, Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations
  • Author: ISO/TC 176/SC 3
  • Released: 2008-02-12
  • Language: English
  • Pages: 28
  • ASIN: B00150P1TE
ISO 10001:2007 provides guidance for planning, designing, developing, implementing, maintaining and improving customer satisfaction codes of conduct. ISO 10001:2007 is applicable to product-related codes containing promises made to customers by an organiz This title may contain less than 24 pages of technical content.

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